Leon Cycle Support
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Can you ship to the US?
How do I track my order?
How long will the delivery take?
Does the temperature affect the battery performance?
General information about accumulators
How do I calculate the watt-hours?
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Can the bike be driven in the rain?
Do you have to insure an e-bike?
If a helmet is mandatory
The bicycle cracks when pedalling from the bottom bracket
The driver touches the front wheel with his toes when he turns into a curve
See all 16 articles
The battery is fully charged and the display shows that the battery is empty
The display always shows only 0km/h while driving
The display cannot be turned on
The display is all scratched after delivery
The display shows an error code (wrench with sequence of numbers)
See all 10 articles
No motor support but everything else is normal
The assistance starts very late or has a bad response
The engine sputters and stops
The motor is very loud and humming
The wheel cannot be moved backwards. Gearbox or controller problem is possible
I need to make a warranty claim