Leon Cycle Support

Yes, all components of NCM and ET Cycle are adequately protected against water ingress. However, you should avoid heavy rain, washing the bike with a pressu...

While it may be possible to true a wheel through tightening spokes if they are loose or incorrectly tensioned. It is not possible to completely straighten a...

Pedelecs, i.e. e-bikes that reach speeds of up to 25 km/h, are legally regarded as bicycles and do not require insurance. These can sometimes be covered by ...

FAQ: How to activate the USB port on my NCM M7, Cru7, and T7S e-bike To activate the USB port on your NCM M7, Cru7, or T7S e-bike and begin charging your e...

The best and most simple method to set the correct saddle height, is to sit on the saddle with the crank arm in the 6 o'clock position pointing down. Pl...

Firstly, please ensure that the saddle height on your bike is set correctly. Assuming the position on the bike is optimal, knee pain during cycling is often...

It is compulsory for all ages of riders to wear a bicycle helmet while riding an e-bike in all states and the Australian Capital Territory. In the Northern ...

Gear issues with electric bikes are very common. There is a number of factors which can cause gear issues, however the fix is often relatively simple. M...

If a rim is cracked it may be possible to have it professionally welded. Otherwise, replace the rim. We do not suggest riding a bike with a cracked rim as t...

This maybe normal depending on the specific model of bike. Bikes with a steeper headtube angle bring the wheel further back. It may be necessary to move you...