Display FAQs

The battery is fully charged and the display shows that the battery is empty
The voltage of the system is set incorrectly in the display. Adjust the voltage in the display correctly according to the operating instructions. There is a...
Mon, 17 Aug, 2020 at 10:28 AM
The display always shows 0km/h while Riding
All wheel connectors should be disconnected and reconnected. Several tests are possible:  inspect the wheel connector plugs and ensure connector pins are ...
Mon, 17 Aug, 2020 at 10:32 AM
The display cannot be turned on
Some batteries must be turned on first. The system is a plug-and-play system. The display cables should be disconnected once and checked for broken/bent pi...
Mon, 17 Aug, 2020 at 10:36 AM
The display is all scratched after delivery
There is a protective film on the display which must be removed.
Sat, 18 Apr, 2020 at 12:29 AM
The display shows an error code (wrench with sequence of numbers)
Code 01 - Abnormal Voltage/Current Usually a battery problem. Battery replacement recommended.   Code 02 - throttle fault (Throttle Fault)   Most likely t...
Fri, 1 May, 2020 at 4:15 PM
The display shows no speed, the field is empty
This is likely a display error. Replacement display may rectify the issue
Mon, 17 Aug, 2020 at 10:38 AM
The display shows that the speed is too low / the speed is jumping regularly
If the speed is reading consistently but too high/low, it is likely that the display has the wrong wheel size. Follow instructions or watch our helpful onl...
Mon, 17 Aug, 2020 at 10:44 AM
The display turns off after five minutes
The system assumes that the bike is not moving and turns off automatically after five minutes. Disconnect the motor connector: The smallest pin in the middl...
Sat, 18 Apr, 2020 at 3:03 AM
The menu navigation is different from the description in the operating instructions
This is likely due to a new software version.
Mon, 17 Aug, 2020 at 10:47 AM
What is the das-kit settings code?
For L7 (standard on basic model ebikes ) To enter settings:  Turn on the display Hold the + and - buttons together for 5 seconds Enter code 8018 (use + ...
Sun, 26 Apr, 2020 at 4:31 PM