Leon Cycle Support
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Can you ship outside of Australia?
How do I track my order?
How long will the delivery take?
Does the temperature affect the battery performance of NCM E-Bike?
General information about batteries
General problems of NCM and ET.Cycle Electric Bikes
How do I calculate the watt-hours of NCM and ET.Cycle E-Bikes?
How much does a NCM and ET.Cycle E-Bikes battery charge cost?
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Can the NCM or ET.Cycle e-bike be driven in the rain?
Can you straighten a buckled wheel of NCM Electric Bikes?
Do you have to insure an e-bike?
How to adjust/ set the correct saddle height of an e-bike.
I get knee pain whilst riding my e-bike, what could it be?
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The battery is fully charged and the display shows that the battery is empty
The display always shows 0km/h while Riding
The display cannot be turned on
The display is all scratched after delivery
The display shows an error code (wrench with sequence of numbers)
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No motor support but everything else is normal
The assistance starts very late or has a bad response
The engine sputters and stops
The motor is very loud and humming
The wheel cannot be moved backwards. Gearbox or controller problem is possible
I need to make a warranty claim
Unboxing and Assembly of NCM Aspen Plus
How to Assemble your new NCM E-Bike from Leon Cycle?
How to Adjust the Settings on Das-Kit C7 Display? | NCM Bikes
Adjusting the Settings on C7 Off-road Display Kit
Adjusting the Settings on L6 or L7 Das-Kit Display